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Dear National Credit Company,

My bill for this month contained an incorrect late peyment charge. I was surprised to read this. My last payment was definetely made of time. To be sure, I checked my records. They show that I wrote and mailed a check to you fifteen days before it was due. Next I called my bank and they checked their records. They say that your company cashed the check five days before the payment was due.

I am very concerned about this mistake. Please remove this late charge from my credit card. I would like to have your mistake corrected as soon as possible and within the next 30 days. I always make my payments on time, so seeing this charge upsets me.

Please contact me immediately if you have any questions about this letter. I want to be sure that my credit record with yur company continues to be excellent.

Sincerely,

Ponty Pilat


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